SHIPPING INFORMATION

FREE SHIPPING ON ALL ORDERS

We are proud to provide free shipping for our products, worldwide. The expected delivery timeframes are 6-11 working days from the date of your order.

If you nominate a PO BOX for delivery or you live in an area outside the usual DHL delivery areas, we will use USPS Priority Mail with tracking. This may take slightly longer to deliver than the usual DHL service.

If for any reason there is a delay dispatching your order, you will be notified via email.

For further help or any questions please contact us by clicking here.

DELIVERY TIMES

Orders are normally delivered in 6 - 11 working days from the date of your purchase which includes both dispatch and delivery.

SHIPPING RATES

Location

  • Australia
  • New Zealand
  • Rest of the world

First Item

  • FREE
  • FREE
  • FREE

Additional Items

  • FREE
  • FREE
  • FREE
 

DELIVERY OPTIONS

DHL: 3-5 working days

USPS: 5–7 working days

ORDER PACKAGING

We take great care packing your sunglasses and shipping them to you in a sturdy box to ensure they arrive in perfect condition. All packages are marked as fragile to ensure they are handled with care during transit.

ORDER TRACKING

You can also locate your mail tracking number by clicking here, or you can find your tracking number using the tracking link sent to you in your dispatch confirmation email.

WHERE DO WE DELIVER TO

Sunglasses Warehouse delivers to residential addresses, work addresses, PO BOXES and Parcel Lockers, worldwide. Please ensure your item can be signed for at your chosen delivery address.

SIGNATURE ON DELIVERY

All orders are sent via trackable delivery and will require a signature. This ensures your item arrives safely. If your order cannot be signed for, a card will be left for you and your item will need to be redelivered at a later date. It is the responsibility of the purchaser to ensure their delivery address is correct.

INTERNATIONAL SHIPPING

Sunglasses Warehouse ships to all countries worldwide. Shipping on all items is free. Please ensure your shipping address details are correct when ordering to ensure timely delivery of your purchase.

CHANGE OF DELIVERY ADDRESS

If your order has not yet been dispatched we will accept a change of address. Change of addresses will be confirmed via return email.

DUTIES & TAXES

If you live in Australia, the good news is you won’t pay any tax or duty to pay if your order is under $1000.

For New Zealand customers, there is no duty or tax for orders valued under the equivalent of NZD $400. Please note all prices on the Sunglasses Warehouses website are in Australian Dollars.

For all other countries, please check your local country’s customs, taxes and duty charges. Please note we will not be held responsible for these charges and we won’t mark orders as gifts or reduce their invoice value for the purposes of evading these charges as this is considered Customs fraud.

Any item returned to us as unclaimed due to refusal to pay these charges will result in a 20% restocking fee.

LOVE IT OR LEAVE IT GUARANTEE

Now you can enjoy risk-free shopping on all orders to AU, NZ, UK & USA with our free shipping on all returns guarantee. So go ahead, buy the sunglasses! Click here to learn more.

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